The advent of artificial intelligence (AI) and robotics has brought about a seismic shift across numerous industries, raising concerns and expectations about the future job landscape. As these technologies continue to evolve and proliferate, their impact on jobs becomes a critical talking point in fields such as manufacturing, customer service, transportation, and medicine.

An example of job disruption has already been seen in chatbots that enhance efficiency. These intelligent computer programs interact with customers, answer commonly asked questions, and assist in basic problem-solving. This frees up human agents for more complex tasks, ultimately improving customer experience.

Despite the fear of job loss in the customer service industry due to chatbots, there is evidence that they can create jobs. As companies strive to improve their AI technology and tailor it to specific industries, there will be a growing demand for skilled developers, data analysts, and customer service specialists.

Your Education: Personalized Learning with Artificial Intelligence

AI is being integrated into learning platforms in the education sector to provide personalized content and adapt to individual students' needs. This can improve student engagement and ultimately lead to better educational outcomes. Ensure that the school you choose has implemented AI to help you gain the skills and knowledge to succeed.

Conclusion

The rise of artificial intelligence has the potential to transform various industries for the better. While there are valid concerns about job displacement, it's important to recognize that AI can also create new job opportunities.

Written by; Dr. Jacqueline Lang, MBA, MPA, MSED

Opinions expressed are solely my own and do not express the views or opinions of others.